We're Not the Biggest. We're Radically Transparent.

PT5 is a Hong Kong company — the brand owner and originator of this service model. Our operations in China are run by a contracted management entity. Services are performed in mainland China and governed by Chinese law.

2007 Founded in HK
100% Itemized Costs
Public Supervision
PT5 team collaborating around laptops
OUR TEAM & INFRASTRUCTURE

Real people behind sourcing, QC, packing, and logistics.

Learn about the real people and operating structure behind PT5, with approved team and facility information kept together on our About page.

Continuous operational alignment.

  • Founder-led China sourcing and fulfillment experience since 2007.
  • Dedicated real-time order coordination & service group model.
  • Clear warehouse, packaging, QC, and logistics management roles.
Illustrative image of a sourcing team collaborating
Illustrative image — not PT5 staff or facilities

Our Journey

The Story Behind PT5

From independent sourcing consultancy to a transparent cross-border logistics network across Hong Kong and mainland China.

Chapter A

Building the foundation

Independent expertise. Local presence. A clear direction from the start.

PT5 sourcing team working in Hong Kong
Hong Kong advisory era, 2005–2007. Building supplier relationships across China.
2005
Hong Kong Consulting

Independent Sourcing Advisory

Mark Mok, our founder, began as an independent sourcing consultant for European and American clients. Years spent navigating state-owned and private foreign trade companies shaped his understanding of what international buyers need and what they fear.

2007
Incorporation

PT5 China Sourcing Established

PT5 China Sourcing Management Co., Ltd. was established in Hong Kong. Mark brought his hands-on experience to formal operations, building long-term relationships with suppliers across China.

Chapter B

Scaling with purpose

Adapting to change. Solving real problems. Transparency as a standard.

2016
Scale and Adaptation

Entering Dropshipping Operations

We expanded into dropshipping operations, running multiple companies across China. Through this work, we saw the industry's systemic failures: hidden fees, fake QC, disappearing agents, and zero transparency.

2026
Public Standard

Launch of PT5 Transparent Standard

Determined to bring trust and transparency to an industry full of short-term thinking, we partnered with industry peers to launch the PT5 Transparent Service.

PT5 fulfillment and warehouse operations
Fulfillment operations across China, built for consistent execution and visibility.
The PT5 Core Values

P · T · 5 — What We Stand For

People

People

You are a business owner, not a ticket number. We work the way you work, around your orders, your suppliers, and your timeline — not around ours.

“This isn't a slogan — it's why we answer messages at odd hours and why we tell you when a product idea won't work.”

Transparent

All Transparent

No hidden markups, no surprise fees. You see the same numbers we see, at every step of the process.

  • Factory prices shown
  • Itemized fees upfront
  • Bank of China buying rate — no hidden spread
  • Real-time inventory
The '5' Stands For

Our Five Core Guarantees

01

Quality Assured

A reasonable QC plan for every order, based on product differences and your specific needs.

02

On-Time Delivery

We keep the timelines we commit to, and tell you early when anything shifts.

03

Fair Value

Pricing that reflects the real work and real cost — no inflated fees, no forced extras.

04

No Quick Profit

Long-term partnerships, not one-time deals. We win when you keep coming back.

05

Accountable

If something goes wrong, we fix it. We own our mistakes and make things right.

Transparency in Action

Transparency Isn't a Feature. It's Our Foundation.

Drag or click through our ten interactive operational pillars to inspect our transparent execution standards.

PT5 fulfillment operations in China
Fulfillment Operations · China
0110

Public Accountability

We're Accountable — To Everyone.

We don't expect you to trust us blindly. Here's how you can verify what we say — and tell the world what you think:

We welcome public scrutiny. If we fall short, you'll hear about it here first — from real customers, not from us.
PT5 Founder Direct Standard

Real Partner Feedback

No Testimonials Yet. And We're Okay With That.

Most websites fill this section with glowing reviews from "satisfied customers" you can't verify. We won't do that.

As a new website, we don't have a collection of testimonials yet. Instead of making up quotes or asking friends to write fake reviews, we're choosing to be honest:

The Status

We're new. We need to earn your trust. And we believe the best way to do that is through transparency — not marketing fluff.

Here's what we're asking:

Try our service. Experience our transparency firsthand. Then — good or bad — share your honest experience publicly. Write a review on Trustpilot. Post on Reddit. Tell your network.

"We'd rather have one real critical review than a hundred fake glowing ones."

"We don't want your trust. We want the chance to earn it."

PT5 fulfillment team reviewing orders together in a warehouse

Global Network & Leadership

Who We Are

PT5 operates with a distributed team across China and international markets. Our headquarters coordinates sourcing, QC, warehousing, and fulfillment support from key logistics hubs.

/ 01 Leadership

Mark Mok

— Founder & CEO

/ 02 Operations

Sourcing Teams

Guangzhou, Yiwu, and Shenzhen channels negotiating factory pricing.

QC Stations

Physical inspection barriers deployed at major supplier clusters.

Warehouse Facilities

Fulfillment centers integrated with dynamic live camera access.

Customer Service

Instant response loops run through dedicated WhatsApp groups.

Ready to Work With a Partner Who's Honest About What They Can Do?

No contracts. No minimums. No hidden games. Just a team that's been doing this since 2007 — and is willing to prove it.

Prefer to verify us first? Read reviews on Trustpilot